The FEST Online Store (e-shop) (https://fest.gr) respects your privacy and fully complies with Greek and European regulations GDPR.

This Privacy Statement informs you about the practices we apply to protect your privacy, the choices available to you regarding how information about you and your online activity is collected, and how such information is used. This statement is directly accessible from our main website at https://fest.gr, as well as from the footer of every page of the FEST Online Store (e-shop) website (https://fest.gr).

When developing privacy policies and standards for the FEST Online Store (e-shop) (https://fest.gr), we comply with and take into consideration all major international principles and frameworks, including the OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data, EU Directive 95/46/EC, the Asia-Pacific Economic Cooperation Privacy Framework and the Madrid Resolution on International Privacy Standards.

The FEST Online Store (e-shop) (https://fest.gr) has also established a set of binding corporate rules, which have been approved by all data protection regulatory authorities in the European Economic Area and Switzerland, effective since June 2011. These rules ensure the appropriate protection of personal data belonging to covered individuals within the European Economic Area when such data is processed by any entity of the FEST Online Store (e-shop) (https://fest.gr).

The FEST Online Store (e-shop) (https://fest.gr) is committed to resolving complaints relating to privacy and the collection or use of personal information. The FEST Online Store (e-shop) (https://fest.gr) is further committed to referring any unresolved privacy complaints submitted by EU citizens or residents concerning transfers of their personal data under these principles to an independent dispute resolution mechanism.

The FEST Online Store (e-shop) (https://fest.gr) collects personal information from its visitors/users only when they voluntarily provide such information. Personal information refers to information that may be used to identify or contact an individual, as well as other information relating to that individual. The website administrator may use such information for informational purposes or to provide information about new offers, unless the individual concerned does not wish to receive such information. The website administrator will not sell, otherwise transfer or disclose personal information concerning visitors/users to third parties unrelated to the FEST Online Store (e-shop) (https://fest.gr) without the visitor’s/user’s consent, except where required by applicable law and solely to the competent authorities.

Scope of this Privacy Statement

The FEST Online Store (e-shop) (https://fest.gr) is an organisation with legal entities, business processes, management structures and technical systems that extend across national borders. This Privacy Statement applies to all websites, domains, services, applications and products belonging to the FEST Online Store (e-shop) (https://fest.gr), except where a privacy policy or statement relating to a specific programme, product or service of the FEST Online Store (e-shop) (https://fest.gr) may supersede or supplement this Privacy Statement.

Links to Websites Not Owned by the FEST Online Store (e-shop) (https://fest.gr)

The websites or services of the FEST Online Store (e-shop) (https://fest.gr) may provide links to third-party applications, products, services or websites for your convenience and information. If you use these links, you will leave the FEST Online Store (e-shop) (https://fest.gr) website. The FEST Online Store (e-shop) (https://fest.gr) does not control these third-party websites or their privacy practices, which may differ from those of the FEST Online Store (e-shop) (https://fest.gr). We do not endorse or make any representations regarding third-party websites. Personal data that you choose to disclose to, or that is collected by, these third parties is not covered by the Privacy Statement of the FEST Online Store (e-shop) (https://fest.gr). We recommend that you review the privacy policy of every website with which you interact before allowing the collection and use of your personal information.

The FEST Online Store (e-shop) (https://fest.gr) may send you informational electronic or printed correspondence containing content relevant to your area of interest or professional activity. We may also provide social media features that allow you to share information through your social networks and interact with the FEST Online Store (e-shop) (https://fest.gr) across various social media platforms. The use of these features may result in information about you being collected or shared, depending on the particular feature. We recommend reviewing the privacy policies and privacy settings of the social media platforms with which you interact so that you understand what information may be collected, used and disclosed by those platforms.

Collection of Personal Information

The FEST Online Store (e-shop) (https://fest.gr) collects, extracts and uses personal information to serve you more effectively and personalise your experience and interaction with the Company. Such collection takes place following appropriate notification and the obtaining of your consent, as well as in accordance with any procedures required by the relevant data protection authorities.

The FEST Online Store (e-shop) (https://fest.gr) may collect personal information from you to complete various transactions, including:

  • orders for products or services, activations and registrations
  • profile creation and user verification
  • requests for information
  • subscriptions to marketing or support services

The types of personal information you provide to us may include:

Contact information such as your full name, address, telephone number and email address; other unique information such as user IDs and passwords; product and service preferences; and communication preferences. Your business contact information may also be provided to the FEST Online Store (e-shop) (https://fest.gr) by a designated entity within your business or Company, such as a member of the IT department. If you post, comment, express interest or complaints, or share personal information, including photographs, in any public forum relating to the FEST Online Store (e-shop) (https://fest.gr), social network, blog or similar forum, you should be aware that any information you submit may be read, viewed, collected or used by other users of those forums and may be used to contact you, send unsolicited messages or for purposes that are beyond your control and the control of the FEST Online Store (e-shop) (https://fest.gr). The FEST Online Store (e-shop) (https://fest.gr) is not responsible for personal information that you choose to submit to such forums.

In addition to the information you provide, the FEST Online Store (e-shop) (https://fest.gr) may also collect information when you visit a website of the FEST Online Store (e-shop) (https://fest.gr), a web-based application, or a website operated or supported by another Company on behalf of the FEST Online Store (e-shop) (https://fest.gr), through automated data collection tools, including web beacons, cookies and embedded web links. These tools collect certain traffic information transmitted by your browser to a website, such as browser type and language, access times and the address of the website from which you arrived. They may also collect information regarding your Internet Protocol (IP) address, your device’s unique identifier, your navigation behaviour through links (i.e. the pages you view, the links you follow and other actions you take in relation to FEST Online Store (e-shop) (https://fest.gr) websites or supported websites), as well as product-related information. The FEST Online Store (e-shop) (https://fest.gr) may also use certain automated data collection tools in specific emails and newsletters that it sends and may therefore collect information through these tools when you open an email or click on a link contained within it.

Cookies Policy

A “cookie” is a small data file transferred from a website to your computer. The FEST Online Store (e-shop) (https://fest.gr) and our partner services send cookies when you browse our website. By accepting cookies, you allow us to access information about how you use our website. This information may be used anonymously by us and/or our partners to personalise your browsing experience.

The two (2) types of cookies we use are:

– Session cookies: these do not remain on your computer after you close your browser.
– Persistent cookies: these remain on your computer until you delete them or until they expire.

Most browsers automatically accept cookies, but you can refuse them by adjusting your browser settings.