The online store reserves the right to freely amend or revise the terms, transaction conditions, prices, and products at any time it deems necessary, without prior notice, through the pages of this online store.<\/p>\n
This website is the intellectual property of FEST. Any information available on the online store, including text, images and graphics, may not be used for any commercial purpose unless otherwise permitted by law. Any copying, reproduction or modification, in whole or in part and by any means, of the content of this website is prohibited without the prior written consent of FEST.<\/p>\n
Customers\u2019 personal data is used, in accordance with GDPR, exclusively for the processing and verification of their orders. Such data is not disclosed to third parties.<\/p>\n
You can read more about our privacy policy regarding personal data in our relevant Privacy Policy<\/a><\/u><\/strong>.<\/strong><\/p>\n Within the framework of transactions carried out through the online store, the store shall not be liable for any further damages that may arise from the execution or non-execution of orders or from delays in execution, regardless of cause. The online store cannot guarantee the availability of products but undertakes to inform customers promptly if a product is unavailable.<\/p>\n Under no circumstances shall the store be held civilly or criminally liable for any damage, whether direct, special or consequential, including but not limited to loss of profits, loss of data, loss of expected revenue, monetary compensation or similar losses, suffered by a visitor to the online store or by any third party due to circumstances relating to the operation or non-operation and\/or use of the website and\/or the inability to provide services and\/or products and\/or information made available through it and\/or any unauthorised intervention by third parties in products and\/or services and\/or information provided through it.<\/p>\n The online store is committed to the accuracy, truthfulness and completeness of the information provided, both concerning its identity and the transactions offered through it. The online store shall not be liable or bound by errors resulting from accidental mistakes made during the entry of electronic data in the store.<\/p>\n The company operates under the name \u201cFEST\u201d and is based at 9 Andrea Metaxa Street, Kifisia, 145 64, Greece.<\/p>\n Contact details:<\/p>\n \u2013 Telephone: 2106299888 In all cases, the online store does not accept an order and consequently does not accept payment if the product is not available.<\/p>\n If, for any reason, the customer does not wish to complete the order submission process on the store\u2019s website, they may select the \u201cback\u201d command from their browser toolbar and remove from the shopping cart in their account the products that they had initially added for purchase.<\/p>\n Before the product has been delivered, the customer has the right to cancel the order by sending a relevant email to: efest@yalco.gr<\/strong><\/a><\/p>\n In this case, the customer will be refunded the full amount paid for the purchase of the product, including taxes and any other charges.<\/p>\n Within the legally prescribed time limits and independently of the right of withdrawal without cause within fourteen (14) days under Law 2251\/1994, the customer is entitled to exercise their statutory rights in the event of a defective product by submitting a request directly to FEST.<\/p>\n In the event of a defect, you may contact our company to receive all necessary assistance, guidance and information.<\/p>\n Where a product is declared defective by the customer, FEST expressly reserves the right to inspect and determine whether the product is in fact defective.<\/p>\n The assignment or transfer of rights relating to product defects is not permitted.<\/p>\n Please note that:<\/p>\n The following conditions must be met for products to be returned for exchange:<\/p>\n Our company handles customer complaints with particular care and understanding and endeavours to provide solutions as quickly as possible.<\/p>\nLIMITATION OF LIABILITY<\/h3>\n
COMPANY DETAILS<\/h3>\n
\n\u2013 Email: efest@yalco.gr<\/strong><\/a><\/p>\nAVAILABILITY<\/h3>\n
ORDER CANCELLATION<\/h2>\n
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REMINDER OF THE SUPPLIER\u2019S OBLIGATIONS REGARDING ACTUAL DEFECTS<\/h3>\n
PRODUCT RETURN & EXCHANGE POLICY<\/h3>\n
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COMPLAINT HANDLING POLICY<\/h3>\n
TECHNICAL SUPPORT<\/h3>\n